Refund, Return & Cancellation Policy for "BEFORE I DO" MAKEUP & HAIR, LLP
1. Reservation Fee
Upon booking our services, a $75 Reservation Fee is required to secure your date and time. This fee is 100% refundable if the customer cancels the reservation up until 90 days prior to the scheduled event.
2. Cancellation Policy
If the customer decides to cancel the reservation within 90 days of the event, a cancellation fee of 30% of the total contracted amount will be applied. This fee is intended to compensate for the time and resources allocated to preparing for the event.
3. Requesting Refunds
To request a refund of the Reservation Fee or to discuss any cancellation concerns, please contact us at info@cincystylists.com. Refund requests made within the applicable time frames will be processed promptly.
4. Exceptions
In exceptional circumstances, such as documented emergencies or unavoidable events, we may consider refund or fee adjustment requests on a case-by-case basis. Please communicate any unforeseen situations promptly.
5. Refund Processing
Refunds will be processed using the same method as the original payment. Please allow 14 business days for the refund to reflect in your account.
6. Changes to Reservations
While we understand that plans may change, we encourage customers to communicate any changes to the reservation as early as possible. Changes within 90 days of the event may be subject to the cancellation policy.
7. Contact Information
For any inquiries or to discuss reservation changes, cancellations, or refunds, please contact us at info@cincystylists.com. We are here to assist you and ensure your satisfaction with our services.